Klean Kanteen: The Insulated Water Bottle That Works

For some reason, Hawaii has been obsessed with that insulated bottle brand that starts with an H and ends with a K. You know what brand I’m talking about. Thing is, that brand of water bottle always seems to break down on on me. Yup, I’ve never had a Hydro Flask last longer than three months. I’ve even sent back for replacement bottles (read the very bottom for more information on said replacements), only to have the replacement bottle then break down. And by break down I mean it no longer will maintain insulation as promised. In other words, they sucked.

Enter Klean Kanteen. Klean Kanteen renewed my faith in the insulated water bottle market.

I’ve been using my Klean Kanteen bottles for a few weeks now, and I love them. I recently took the insulated 32oz. bottle out on a couple of hikes in the hot Hawaiian sun. A few hours later and there’s still ice in the Klean Kanteen. I have high hopes that my insulated Klean Kanteen bottles will last longer than the three months that seems to be the shelf life of a standard Hydro¬†Flask bottle.

Everyone, do yourselves a favor and ditch the Hydro Flask. Buy a Klean Kanteen.

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As a side note, I understand that Hydro Flask has a lifetime warranty on their products. That’s cool. What’s not cool is that you have to pay to actually ship their defective product back to them so that they can inspect it and mail back a replacement. I paid a little over $7 to mail back my old 40oz Hydro Flask. The replacement bottle lasted about 2 months before it broke down as well. Do I want to pay another $7 to have a replacement (for my replacement) sent back to me? No, not really. Should Hydro Flask offer to pay for shipping for products that are deemed defective? Yes.

About Coty

Founder of Exploration: Hawaii. Adventure, Minimalism, Vinyl, Typography, and Coffee + Matcha. A single space after a period, please.

5 comments

  1. Can you put regular ice cubes in the bottle? The opening looks pretty small…. Where can you buy them how is the pricing compared to the hydro flask?

    • Hi Oliver, yeah I can fit normal sized ice cubes from my fridge. Pricing is about the same as Hydro Flask…roughly a buck per ounce, but I’m sure you can find them cheaper online…I got mine from Amazon.

    • Baron, I bought two of them (40oz and 20oz). The 40oz stopped keeping insulation within two months or so. Got it replaced through their warranty program and then the replacement 40oz broke within three months. The 20oz broke down and started to not keep insulation within 3 months, too. I decided to just skip getting that one replaced. I did not drop any of the bottles. No cracks on the outsides. So I’m guessing it has to do with a faulty insulation mechanism of some kind. I’ve moved on from the Hydro Flask all together.

  2. Yes!! You are so right! And I cannot figure out why more people aren’t seeing this.

    A couple of months ago, I decided I wanted to get a couple of wide mouth insulated bottles in the 20oz size for a multi use coffee mug/water bottle. I initially was going to just go with the Hydro Flask and not think anything more about it. But I noticed that they were smaller than the Klean Kanteen of the same size and I began thinking that must translate into better insulation capabilities. I bought one of each and tested the hot and cold capabilities. The Klean Kanteen easily won (by a large margin) on all tests. Then I decided to just call the company and talk about their products, getting to know Customer Support and what I would expect to deal with should I ever have a problem. I also wanted to give each company a chance to sort of “sell me” on their product. I called HF first and had a thoroughly unpleasant conversation with a member of the support team. She was cagey, suspicious, difficult to talk with. She couldn’t really tell me any reason to choose their bottles. I tried to ask why they had been “downgraded” from 12 Hours Hot/24 Hours Cold to half that. I knew they had had trouble with their insulation leaving traces of lead under the paint and had to change that. She said the change didn’t affect the insulation performance and they had altered the length of time to more accurately reflect actual insulation abilities. OK, fine. But that means they were doing false advertising before? She also told me that should I ever have a problem, I would have to pay to ship the bottles back at my own expense for them to “evaluate”. I hung up feeling quite uneasy. I don’t want to invest in a bottle company where they treat me like I’m a problem and a waste of their time.

    So, on to Klean Kanteen. I had a wonderful conversation with Katie, who answered the phone personally. She was warm, engaging and very friendly. She wanted to make sure I had all my questions answered and helped in any way she could. We talked about warranty issues and how they handle them. They ask for pictures to be sent to avoid shipping bottles back and forth unnecessarily. They know it’s an expense for either me or for them and additional, unneeded strain on the environment. If there is a problem that is out of the ordinary and the quality control or design team needs to look at it for potential design alterations, they cover the cost of sending the bottle back. Once the issue is determined, they ship out a replacement free. Just a lifetime warranty should be. The difference in KK and HF couldn’t be more stark.

    It’s clear that HF is trying to discourage anyone from actually using the Lifetime Warranty. KK on the other hand, welcomes you to the family each time you call and you can tell that they actually care about their customers. I returned the HF I had tested and we invested in the Klean Kanteen bottles. I couldn’t be more happy that we did. I use mine all the time and pretty much have stopped using regular beverage glasses altogether. I wholeheartedly recommend them to anyone looking for the best in reusable water bottles whether insulated or not. We have some old classic KK bottles from more than 10 years ago and other than a few dings here and there from us dropping them, they are just as good as the first day we got them. I’m so happy you ditched Hydro Flask. What a terrible experience you had with them! I’m so sorry to hear that. But at least you finally found a bottle in the Klean Kanteen that will truly be by your side for life.

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